Data Protection Policy

On Kriya IO Your Information How secure is it?

Your name, mobile number, payment details — exactly how we collect them, where we store them, and who we do or don't share them with — all laid out here in plain English. No ambiguity.

Last Updated: December 2026
🔐 256-bit SSL Encryption Protection
🚫 No Third Parties Data Is Not Sold
🛡️ GDPR Compliant International Standards
Your Control Data deletion
1

Introduction & Applicability


Kriya IO (referred to hereinafter as "we", "us", or "the Platform") takes the privacy of your personal information very seriously. This Privacy Policy explains what information we collect about you when you interact with us through the Kriya IO website, mobile app, or any other channel, and how that information is used.

By using any Kriya IO service, you consent to the processing of your information as described in this Privacy Policy. If you do not agree with this policy for any reason, please refrain from using our services.

This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.

2

What Information We Collect


Kriya IO collects different types of information depending on the situation. The categories are clearly broken down below:

What you provide at registration:

Full Name Mobile Number Email Address Date of birth Address

During KYC verification:

National ID Number Passport (if applicable) Selfie Photo

Automatically collected while using the Platform:

IP Address Device Information Browser Type Login time and logs Gaming Activity

For financial transactions:

Deposit & Withdrawal History bKash/Nagad number (last few digits) Transaction ID

Please Note: Kriya IO never stores your full payment card number or mobile banking PIN. Payments are processed through a secure third-party gateway.

3

Why Your Data Is Used


Kriya IO uses your data only for the purposes listed below. We never use your information for unrelated purposes without your consent.

  • Account Management: To create and maintain your profile
  • Identity Verification: To complete the KYC process and prevent fraud
  • Financial Transactions: To securely process deposits and withdrawals
  • Security: To prevent unauthorized access and cyberattacks
  • Legal Compliance: To comply with applicable laws and regulations
  • Service Improvement: For analytics to improve the platform experience
  • Contact: To send important updates and transaction confirmations

Marketing Messages: If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.

4

Who your data is shared with


Kriya IO never sells your personal information. However, in certain circumstances, limited information may be shared with specific parties:

  • Payment Providers: bKash, Nagad, Rocket — information required to complete transactions
  • Game Providers: Evolution, Pragmatic Play — limited data shared solely for game service delivery
  • Security Services: For fraud detection and prevention
  • For legal requirements: Upon a court order or valid request from a government authority

Before sharing your information with any third party, we ensure they also adhere to appropriate data protection standards. Information shared is always limited to the minimum amount necessary.

5

How Long Your Data Is Retained


Kriya IO does not retain your information longer than necessary. The general rule is:

  • While your account is active: All data retained
  • After account closure: Financial records are generally kept for up to 5 years due to legal obligations
  • KYC Documents: Stored encrypted on secure servers after verification is complete
  • Log Files: Retained for a maximum of 12 months for security purposes
  • Cookie Data: From session duration up to 2 years, depending on cookie type

You may request that your data be deleted — however, data we are required to retain for legal reasons may not be erasable.

6

Security Measures & Encryption


Kriya IO uses industry-leading technology to protect your data — and we take that seriously. This is not just a legal obligation; it is a commitment we make to you.

  • All data transmissions TLS 1.3 / 256-bit SSL Encrypted with
  • Passwords are never stored in plain text — only encrypted hashes are kept
  • Server access is restricted to authorized personnel only
  • Regular third-party security audits are conducted
  • Two-factor authentication (2FA) is optional but strongly recommended
  • Automated alerts for suspicious login attempts

Keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

7

Cookie Policy


Kriya IO uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of parts of the site.

8

Your Rights Regarding Your Information


At Kriya IO, you have a number of rights over your own information. These are not privileges — they are your rights.

To exercise any of your rights support@kriyaio.com. We typically respond within 3 business days.

9

Child Protection Policy


Kriya IO is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

If a minor is found to have created an account using false information, that account will be closed immediately and all collected data will be securely deleted.

If a parent or guardian suspects their child is using Kriya IO, please contact our support team immediately.

10

Policy Changes & Contact


Kriya IO may update this Privacy Policy at any time. Users will be notified of significant changes by email. The date of the latest update will always be shown at the top of this page.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

For any privacy-related questions or requests, please contact us: support@kriyaio.com

Core Security Pillar

How your data stays protected on Kriya IO

End-to-End Encryption
All data between your device and Kriya IO servers is encrypted with 256-bit SSL — no one can intercept or read it in transit.
No Data Selling
Kriya IO never sells your personal data to third parties. Your information is used solely to provide our services.
Regular Security Audits
Independent third-party experts regularly review Kriya IO's security systems and test for vulnerabilities.
Minimal Data Collection
Only the minimum necessary information is collected — no extra data is requested or retained unnecessarily.
Payment details masked
Your full bKash/Nagad number or PIN is never stored on Kriya IO. Payments are routed through a secure third-party gateway.
Your Own Control
You can view, correct, or delete your data. Contact support and we'll respond within 3 business days.

Your Information How It Flows

From Registration to Gaming — What Happens Throughout Your Journey

1
Registration — data collection
You provide your name, mobile number, and email address. These are immediately encrypted and transmitted to secure servers.
2
KYC Verification — Identity Confirmation
Your NID or passport is scanned; once verified, sensitive data is stored in an encrypted vault.
3
Payment — Third-Party Gateway
Deposits and withdrawals via bKash or Nagad are processed through their own secure systems. Kriya IO only sees the outcome (success/failure).
4
Gaming — Activity Log
Gaming history is retained for account dispute resolution and legal compliance — it is never shared for any other purpose.
5
Your request — data deletion
Upon contacting support, all data — except what is required by law — will be securely deleted.

Your Your Rights

Your Rights Over Your Personal Data on Kriya IO

Right to Access Your Data
You may request to view the information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request that your personal data be deleted.
Right to Restrict Processing
You may request that we stop using your information for a specific purpose.
Right to Object
You can object to the use of your data for marketing messages or analytics.
Right to Data Portability
You may request to receive your data in a structured, portable format.

Frequently Asked Questions Question

General FAQs on App, Games & Betting

Yes, Kriya IO has its own Android app. It is not available on the Google Play Store — you need to download the APK file directly from the Apps page on the official Kriya IO website. Before downloading, go to your phone's settings and enable "Unknown Sources" or "Install from Unknown Sources", then tap the downloaded APK file to install. The whole process takes under 2 minutes, and the app is only 32 MB, so it downloads quickly even on a slow connection.

On Kriya IO, this type of bet is called an Accumulator or Parlay. It works simply: go to the Sports section and select an outcome from the first match — it will be added to your betslip. Then keep adding selections from the second, third match, and so on. At the top of the betslip, select the "Accumulator" or "Parlay" option, enter your total stake, and the odds from every match are multiplied together for a potentially huge payout. Keep in mind, though — if even one selection loses, the entire bet is lost.

Enjoy gaming in a safe environment

Your data is secure, payments are safe, and the service is fully available in Bengali — get started on Kriya IO today.

256-bit SSL
No Data Selling
24/7 Bangla Support
বাংলা