Kriya IO FAQ — All FAQs In One Place

You can update your profile information on Kriya IO, though certain rules apply.

Updating your address, date of birth & contact details:
1 Log in and click the profile icon in the top right corner
2 Go to "Edit Profile"
3 Make your changes and tap "Save"

Change Mobile Number: This involves a few extra steps. You'll need to verify the new number via OTP. Go to the "Security" section in Settings and look for the "Change Mobile" option. A verification code will be sent to your old number first, then another one to your new number.

No, absolutely not. Only individuals aged 18 or above may register and play on Kriya IO. This isn't just a rule — it's a core principle of responsible gaming.

Kriya IO enforces age verification with the utmost strictness:

• You must agree to the age declaration during registration
• Age is verified during the KYC process using your NID or passport
• Additional documents may be requested in cases where further verification is needed
• If found to be underage, your account will be immediately suspended and your balance will be forfeited

If you suspect someone in your household is trying to access Kriya IO, use parental control software.

By default on Kriya IO, Decimal format for odds display, which is the easiest to read. You can change the format from Settings Fractional or American (Moneyline) format as well.

Understanding decimal format odds — an example:

• Odds 2.50 A ৳100 bet returns a total of ৳250 (profit: ৳150)
• Odds 1.80 meaning a ৳100 bet returns a total of ৳180 (profit of ৳80)
• Odds 3.00 A ৳100 bet returns a total of ৳300 (profit: ৳200)

Calculation formula: Total return = stake × odds

Odds on live matches change in real time. Before confirming your bet, check the final odds shown on screen — those are the odds your bet will be placed at.

Yes, Kriya IO gives you full access to your betting and transaction history — everything is stored transparently.

How to view your betting history:
1 Log in and go to the profile menu
2 Click on the "Bet History" tab
3 Use the date filter to view records for a specific time period

How to view your transaction history:
1 Go to the "Wallet" section
2 Select "Transaction History"
3 Deposits, withdrawals, and bonuses are shown in separate tabs

Each entry shows the date, amount, method, and status. You can view your complete history for the past 12 months in one place.

Yes, Kriya IO offers a range of daily and weekly rewards for regular players.

Daily Sign-In Bonus:

• Log in every day to earn a point or a small bonus
• Log in 7 days in a row to unlock a special reward
• Keep push notifications on in the mobile app so you never miss a thing.

How to claim free spins:
1 Go to the "Promotions" or "Offers" page
2 Find the active free spin offer and click the "Claim" button
3 Go to the specific slot game and use your "Free Spins"
4 Winnings from free spins are credited to your bonus wallet

Free spins must typically be used within 24–72 hours. Any unused spins are automatically forfeited once they expire.

Yes, absolutely. Kriya IO places the highest priority on responsible gaming and provides multiple automated tools to support it.

Available tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Gaming automatically stops once you reach a set loss limit
• Session Time Limit: Decide in advance how long you'll play each session
• Cooling-off: Take a break for anywhere between 24 hours and 30 days
• Self-Exclusion: Suspend your account for 6 months or permanently

How to set it up:
1 Log in and open the profile menu
2 Go to the "Responsible Gaming" section
3 Set your preferred limits and save

Limits take effect immediately. Decreasing a limit is instant, but increasing one requires a 24-hour waiting period.